● Answerlee Capture
— AI phone answering for practitioners

Your clients deserve your full attention.
So do the new clients trying to reach you.

But the truth is: you can’t answer the phone and do your job at the same time.

Answerlee makes sure every caller is welcomed, their questions answered, and every appointment booked — without interrupting the session that matters right now.

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Appointments booked directly into your calendar

Google, Outlook, Apple, … — no extra tools needed

Set up entirely for you

You just tell us about your practice, and we’ll handle the configuration for you.

You stay in control

Forward your phone whenever you need us. Stop whenever you don’t—instant, at any time.

The gap no professional can close alone

You can’t be fully available for your clients and be available to answer the phone at the same time.

Every professional who works intensively with clients faces the same impossible situation. The moment you give someone your complete attention — in a therapy session, a coaching call, a training session, while giving legal or financial advice — you become unreachable to everyone else. That is not a failure. That is professionalism. But it has a cost that compounds quietly every single day.

Every client appointment creates a window where your practice is unreachable.

Suppose a new client calls during that window. They hear nothing. They move on. You’ll never know they called — and they never know how much you could have helped them.

Answering the phone mid-session would compromise everything you stand for.

Your clients trust you with their full attention. Interrupting a session to take a call would undermine that trust instantly. So you don’t answer. And another potential client slips away.

Your practice can only grow as fast as your availability allows.

Every missed call is a potential client relationship that never began — and every potential client relationship represents not one session but many. The cumulative cost of that gap is almost certainly larger than you realize.

You deserve a life outside of work too.

You have family and friends, and you deserve to be with them — without worrying about missing the next call.
Do they understand? Well, of course they do. But should they have to?

You did not build your practice to be a receptionist. But without someone to bridge the gap between the session you are in and the call you cannot answer, your practice is quietly losing the very clients it was built to serve. Most of them will not call back. They will simply find someone who was available when they were not.

Every missed call
is a client relationship that never began

The people who call your practice are not browsing. They are ready.
Someone calling a therapist, a coach, an instructor, a legal or financial advisor has already made a decision. They have decided they need help, and they have chosen to reach out. That call represents the highest point of intent in your entire marketing funnel — and right now, a significant number of them are going unanswered.

The real cost of the gap

What is your unavailability really costing your practice?

Most practitioners are surprised by this number. Adjust the sliders to reflect your practice and see your estimate in real time.

Your business
Calls missed per week
When you’re with a client, on a job, or unavailable
10
Average booking value
Revenue per appointment or job
₤150
Average repeat visits per year
How often a customer returns
4×
Your estimated loss
Callers lost per week
—
Lost revenue per week
—
Lost revenue per year
—
Lost lifetime value per year
—

Assumptions used in this calculation ▾
Callers who don’t leave a voicemail 75%
Of remaining callers, % who would have booked 40%
Of lost callers, % who call a competitor instead 85%
Weeks calculated per year 52

These are conservative industry estimates. Your actual figures may be higher or lower depending on your sector, location, and caller behaviour. The lifetime value calculation multiplies the annual direct loss by your average repeat visit frequency.

Answerlee answers every call, books appointments into your calendar, and costs a fraction of what you’re losing.

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This calculator provides estimates for illustrative purposes. Actual figures will vary by business, sector, and location.

There is a way to be fully present in the room — and fully available on the phone.

Not by hiring a receptionist. Not by checking your voicemail between sessions. By having Answerlee bridge the gap for you, every single time.

Answerlee is the professional presence your practice needs when you cannot be in two places at once.

We built Answerlee specifically for practitioners who understand that presence is not just a courtesy — it is the foundation of the work they do.

We know that handing over any part of your client relationship requires trust. That is why Answerlee does not sound like a phone system. It sounds like a calm, professional member of your team — welcoming your callers by your practice name, answering their questions accurately, and booking their appointments with care.

What Answerlee does on every call:

Welcomes every caller in your practice name

Natural, warm, professional.

Answers questions about your practice

Uses your service description, pricing, and FAQs — accurately, every time

Books appointments in real time

Directly into your calendar — confirmed with the caller before the call ends.

Transfers calls or takes messages

When a caller needs a real person, Answerlee tries to connect them — and handles it gracefully by offering an appointment or callback when you are unavailable.

Works around the clock

Evenings, weekends, public holidays — without exception

Supports your whole team

For practices with multiple practitioners, Answerlee finds the right calendar and books accordingly — from solo practices up to teams of fifty

Simple to join. Simpler to run.

Your practice is up and running in six steps — and we do most of them with you.

No technical knowledge required. No complicated setup. A real person walks you through every step.

Tell us about your practice

You share the details that matter — your services, your hours, your pricing, your most common questions. We take it from there.

We source your UK number

We arrange a UK phone number for your practice — a local area number or an 03xx number, whichever suits you best. This typically takes a few working days. Your new number is the one Answerlee answers and the one you will forward your existing calls to.

We configure your agent

Our team builds your Answerlee agent from the information you have provided. You do not need to touch a single setting. When it is ready, it sounds exactly like your practice.

We integrate your calendar

During a short onboarding call, we connect Answerlee to your calendar and show you exactly how appointments and callbacks will appear. From that moment, every booking goes straight into your diary.

Forward your phone to Answerlee

One simple setting on your phone: Forward always, forward when busy, or forward when unanswered — whichever suits your way of working.
You stay in complete control. Switch it on before a session. Switch it off the moment you are free. Instantly, at any time.

Focus on what you do best

Be completely present for the client in front of you. Answerlee takes care of everyone else.

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COMMON QUESTIONS:

“What if a caller needs to speak to me directly?”
If your calendar shows you are free, Answerlee will attempt to transfer the call. If you’re unavailable, Answerlee will book a callback or take a message.

“What about client confidentiality?”
Answerlee handles booking and enquiry calls only — it never has access to session notes, client records, or any confidential information. Call summaries record only the caller’s name, number, and the outcome of the call. Full transcripts are never stored by default.

“Will people know it is an AI?”
Answerlee announces right from the start that it is a digital agent, in line with regulatory requirements to inform people when they are talking to an AI.
Other than that, many callers do not notice any real difference.

● Simple, transparent pricing

Answerlee Capture is available in two plans:

Capture Solo

For solo practitioners

£79


/month

+ £79 onboarding fee.

Dedicated UK phone number — local or 03xx
AI answers calls in your practice name, 24/7
FAQ and service question handling
Call summaries after every call — caller name, number, outcome
Appointment booking into Google, Outlook, or Apple calendar
14-day free trial — onboarding fee applies
Cancel any time — subscription runs to end of billing period
Get Answerlee Capture Solo

Capture Team

For teams with multiple practitioners

£149


/month

+ £149 onboarding fee.

Everything in Capture Solo
Concurrent call support
Department routing — callers directed to the right person
Multiple staff calendars — appointments booked with the right practitioner
14-day free trial — onboarding fee applies
Cancel any time — subscription runs to end of billing period
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All plans include a 14-day free trial. The onboarding fee covers your dedicated setup call and UK phone number sourcing — it is earned once your agent is live and taking calls.

Prefer to pay annually? Get 12 months for the price of 10 — two months free on any plan.

Looking for more? The Answerlee Practitioner Bundle combines Capture Solo with Grow Social — our AI social media tool — at a saving of £19/month compared to buying separately. See the Practitioner Bundle →

Imagine ending every session knowing your next client is already booked.

You finish a session. You check your calendar. Three new appointments have been booked while you were working — each one confirmed, named, and timed. No missed calls sitting in your voicemail. No potential clients who gave up and called someone else.

Your practice is reachable at ten in the evening when someone finally finds the courage to make that first call. It is available on a public holiday when someone needs to book an urgent appointment. It is professional and calm even when you are tired, running late, or just need a moment between sessions.

That is what complete professional presence looks like. Your practice, working for you — even when you are not there.

Your next client is trying to reach you right now.

Be there for them — without leaving the appointment you are in.

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